What data do we collect?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request.
We collect the following data:-
Dietary/food allergen information
Marketing preferences (consent to send relevant communications)
How do we collect your data?
We collect data and process data when you:-
Make a booking online via our website
Visit our restaurant
Make an enquiry
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
How will we use your data?
Process your table booking
Email you with special offers and promotions at the Bistro that we think you might like (if you have opted in the receive them)
Manage any dietary requirements or special requests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
How do we store your data?
For reservations taken through Appointedd software, your data will only be stored in the UK. Appointedd data is stored securely in data centres managed by Saloca Ltd
For email marketing, your data is stored securely in data centres managed by Dudley MBC.
Brookes Bar & Bistro would like to send you information about products and services of ours that we think you may like, as well as those of our partner companies
Dudley Borough Halls (Dudley Town Hall, Stourbridge Town Hall & Cornbow Hall Halesowen)
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Brookes Bar & Bistro from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email firstname.lastname@example.org
What are your data protection rights?
Brookes Bar & Bistro would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Brooks Bar & Bistro for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Brookes Bar & Bistro correct any information you believe is inaccurate. You also have the right to request Brookes Bar & Bistro to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Brookes Bar & Bistro erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Brookes Bar & Bistro restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Brookes Bar & Bistro’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Brookes Bar & Bistro transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 01384 815575
Or write to us: Brookes Bar & Bistro, Priory Street, Dudley, West Midlands, DY1 1HA
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Brookes Bar & Bistro uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Brookes Bar & Bistro uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Brookes Bar & Bistro sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: info.brookesbistro.dudley.gov.uk Call us: 01384 815575
Or write to us at: Brookes Bar & Bistro, Priory Street, Dudley, West Midlands, DY1 1HA
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Brookes Bar & Bistro has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.